Customer Relationship Management (CRM)
In today’s hyper-competitive economy, the relationships you build with customers are more critical than ever. Empowered by new technology, customers are better informed, more price sensitive, and more easily swayed by the competition. It’s no longer good enough to build great products or services. To succeed, you need to deliver a total experience that anticipates and responds to the constantly changing needs of your customers.
That means you need a customer relationship management (CRM) solution built for the way your customers work today. New CRM solutions embrace a world where interactions with customers and prospects can happen virtually anywhere – across multiple channels, on different platforms, and over devices that go wherever the customer goes.
LEADING THE WAY
For over three years PEANUTSERVICES has been designing and delivering CRM solutions that arm sales, marketing and service teams with the tools and intelligence they need to win profitable new business – and boost customer loyalty with consistent, responsive service across every channel. PEANUTSERVICES has experienced CRM consultants, and has delivered significant CRM implementations.
PEANUTSERVICES can help you figure out what kind of CRM solution is right for your business and provide the expertise, resources, and full-range of services you need to get the most out of your CRM investment.